Privacy Policy — 163jili

163jili is a PAGCOR-regulated online gaming platform serving Filipino players across the Philippines, from Metro Manila and Cebu to Davao and beyond. As a responsible operator, 163jili takes data privacy seriously — not merely as a legal obligation, but as a fundamental commitment to the trust our players place in us.

This Privacy Policy is issued in compliance with Republic Act No. 10173, also known as the Philippine Data Privacy Act of 2012, and its Implementing Rules and Regulations. It governs how 163jili collects, processes, stores, shares, and protects personal information provided by or generated through the use of our platform.

This Policy applies to:

• All registered account holders on the 163jili platform;
• Visitors to the 163jili website, including non-registered users;
• Individuals who contact 163jili's customer support team via any channel;
• Individuals who subscribe to 163jili marketing communications.

This Policy should be read together with 163jili's Terms and Conditions and, where applicable, specific notices provided at the point of data collection.

163jili collects personal data that is necessary, proportionate, and relevant to the provision of its online gaming services. The categories of personal data we collect include the following:

2.1 Sensitive Personal Information

163jili may collect certain categories of sensitive personal information as defined under RA 10173, including government-issued ID information for KYC compliance and, in specific cases, information relating to a player's responsible gaming status. Such sensitive data is processed only where there is a clear legal basis and is subject to enhanced security controls.

2.2 Data You Do Not Need to Provide

You are not required to provide personal data to browse the 163jili website. However, certain personal data is mandatory for account registration, identity verification, and the use of financial services on the platform. Failure to provide mandatory data will prevent 163jili from providing the relevant service.

163jili processes personal data only for specific, legitimate purposes. We do not use personal data for any purpose incompatible with the purpose for which it was originally collected. Our primary processing purposes are as follows:

3.1 Account Management and Service Delivery

To register your account, verify your identity, manage your wallet balance, process deposits and withdrawals via GCash, PayMaya, BPI, BDO, and other payment channels, and deliver the full range of 163jili gaming services — including slots, live casino, Aviator, bingo, sports betting, and sabong.

3.2 Regulatory Compliance

To comply with 163jili's obligations under PAGCOR regulations, the Philippine Data Privacy Act, and applicable Philippine anti-money laundering (AML) and counter-terrorism financing laws. This includes mandatory KYC identity verification, transaction monitoring, suspicious activity reporting, and record-keeping obligations.

3.3 Responsible Gaming

To operate responsible gaming tools including deposit limits, session limits, and self-exclusion. Gaming data is used to identify patterns that may indicate problem gambling behavior, enabling 163jili to take appropriate protective action in accordance with PAGCOR responsible gaming standards.

3.4 Security and Fraud Prevention

To protect 163jili and its players from fraud, money laundering, bonus abuse, account takeover, and other prohibited activities. Technical data including IP addresses, device fingerprints, and session identifiers are used for security monitoring and anomaly detection.

3.5 Customer Support

To provide customer support via live chat and email, manage complaints and disputes, and improve service quality through analysis of support interaction data.

3.6 Marketing and Promotions

Where you have provided consent, to send you promotional offers, bonus notifications, and platform news via email, SMS, or in-platform messaging. You may withdraw your marketing consent at any time — see Section 11 for details.

3.7 Platform Improvement

To analyze aggregated, anonymized gaming and usage data to improve the 163jili platform, optimize game recommendations, and develop new features relevant to Filipino players.

163jili processes personal data on the following legal bases under the Philippine Data Privacy Act of 2012 (RA 10173):

• Contractual Necessity: Processing required to fulfill our contractual obligations to you under the 163jili Terms and Conditions — including account creation, payment processing, game provision, and withdrawal execution.
• Legal Obligation: Processing required to comply with applicable Philippine laws and PAGCOR regulations, including KYC verification, AML record-keeping, and mandatory responsible gaming controls.
• Legitimate Interests: Processing for fraud prevention, security monitoring, and platform improvement, where those interests are not overridden by your privacy rights.
• Consent: Processing for marketing communications, where you have provided clear, freely given, and informed consent. You may withdraw consent at any time without affecting the legality of prior processing.

163jili does not sell, rent, or trade your personal data to any third party. We share personal data only in the following limited circumstances:

5.1 Service Providers and Processors

163jili works with carefully selected third-party service providers who process personal data on our behalf, strictly in accordance with our instructions and applicable data privacy laws. These include:

• Payment processing partners (GCash, PayMaya, BPI, BDO, Metrobank, Visa, Mastercard) — for transaction processing;
• Identity verification and KYC service providers — for age and identity verification compliance;
• Game providers (JILI, PG Soft, Pragmatic Play, and others) — for game service delivery, subject to their own data processing agreements with 163jili;
• Cloud hosting and IT infrastructure providers — for secure data storage and platform operation;
• Fraud detection and security service providers — for account and transaction security.

All third-party processors are bound by data processing agreements requiring them to implement appropriate security measures and to use personal data only as instructed by 163jili.

5.2 Regulatory and Legal Authorities

163jili may disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), courts of competent jurisdiction, or law enforcement agencies, where required by Philippine law, a regulatory direction, or a valid court order. Such disclosures are made only to the extent required by applicable law.

5.3 Business Transfers

In the event of a merger, acquisition, or transfer of 163jili's business or assets, personal data may be transferred as part of that transaction. Players will be notified of any material change in data controller in advance of such a transfer.

163jili uses cookies and similar tracking technologies on its website and platform. Cookies are small text files stored on your device that help us provide a better, more personalized experience and enable essential platform functionality.

6.1 Types of Cookies Used

• Strictly Necessary Cookies: Required for the platform to function correctly — including session management, authentication, and security features. These cannot be disabled without impairing the service.
• Performance and Analytics Cookies: Used to understand how players interact with the 163jili platform, which pages are visited most frequently, and where technical issues occur. Data collected is aggregated and anonymized.
• Functional Cookies: Enable the platform to remember your preferences, such as language settings and game lobby configuration, to improve your experience.
• Marketing Cookies: Used to deliver relevant promotional content on the 163jili platform to players who have consented to marketing communications. These are not used for third-party advertising networks.

6.2 Managing Cookies

You may control cookie settings through your browser preferences. Please note that disabling strictly necessary cookies will impair your ability to use the 163jili platform. Adjusting analytics and marketing cookies will not affect your access to core services but may reduce the personalization of your experience.

163jili retains personal data for as long as is necessary to fulfill the purposes for which it was collected and to comply with legal, regulatory, and operational requirements. The following retention periods apply as general guidelines:

• Account and Identity Data: Retained for the duration of the active account relationship and for a minimum of five (5) years following account closure, in compliance with PAGCOR record-keeping requirements and Philippine AML regulations.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by applicable Philippine financial regulations.
• KYC Documentation: Retained for a minimum of five (5) years from the date of identity verification, or longer where required by PAGCOR or AMLC directives.
• Gaming History: Retained for the duration of the account relationship and for three (3) years following account closure.
• Customer Support Communications: Retained for two (2) years from the date of the interaction, or until resolution of any associated dispute.
• Marketing Consent Records: Retained for the duration of the consent and for three (3) years thereafter, as evidence of the consent provided.

Where retention is based solely on consent and that consent is withdrawn, 163jili will delete the relevant data within thirty (30) days of the withdrawal request, unless a separate legal obligation requires retention.

163jili implements technical and organizational security measures designed to protect your personal data against unauthorized access, loss, disclosure, alteration, or destruction. Our security infrastructure includes:

• Encryption: All data transmitted between your device and the 163jili platform is encrypted using TLS 1.2 or higher. Data stored at rest, including financial records and identity documents, is encrypted using AES-256 encryption.
• Access Controls: Personal data is accessible only to authorized 163jili personnel who require it for their specific role. Access is controlled through role-based permission systems, multi-factor authentication, and audit logging.
• Penetration Testing: 163jili's platform undergoes regular third-party security assessments and penetration testing to identify and remediate vulnerabilities.
• Incident Response: 163jili maintains a documented data breach response plan. In the event of a data breach affecting your personal information, we will notify the National Privacy Commission (NPC) and affected players in accordance with the requirements of RA 10173 and its Implementing Rules.

Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by 163jili:

9.1 Right to Be Informed

You have the right to be informed about how your personal data is collected, used, stored, and shared. This Privacy Policy is 163jili's primary mechanism for fulfilling this right.

9.2 Right to Access

You have the right to request a copy of the personal data that 163jili holds about you, together with information about how that data is processed. Access requests will be responded to within thirty (30) calendar days of receipt.

9.3 Right to Rectification

You have the right to request that inaccurate or incomplete personal data held by 163jili be corrected. Rectification requests will be processed within ten (10) business days where technically feasible, subject to identity verification.

9.4 Right to Erasure

You have the right to request the deletion of your personal data where: the data is no longer necessary for the purpose it was collected; you withdraw consent and there is no other legal basis; or the data has been unlawfully processed. Erasure requests are subject to 163jili's legal retention obligations — data required by PAGCOR or AML regulations cannot be erased before the relevant retention period expires.

9.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted directly to another data controller where technically feasible.

9.6 Right to Object

You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests where you have grounds relating to your particular situation.

9.7 How to Exercise Your Rights

To exercise any of your data privacy rights, contact 163jili's Data Privacy Officer via live chat on-site or by emailing [email protected]. Please include your registered account username and a description of the right you wish to exercise. 163jili will verify your identity before processing any request to protect your data from unauthorized third-party access.

9.8 Complaints to the NPC

If you believe that 163jili has violated your data privacy rights under RA 10173, you have the right to file a complaint with the National Privacy Commission of the Philippines. 163jili encourages you to contact us first so that we can attempt to resolve your concern directly.

163jili's services are strictly for individuals who are 21 years of age or older, in accordance with PAGCOR regulations and Philippine gaming law. 163jili does not knowingly collect personal data from individuals under the age of 21.

163jili's account registration process requires all users to declare their date of birth and to complete KYC identity verification to confirm they meet the minimum age requirement. Any account found to belong to an individual under 21 years of age will be immediately suspended. Personal data collected in connection with such an account will be processed only to the extent necessary to comply with applicable legal obligations and to investigate the breach, and will thereafter be deleted.

163jili sends marketing communications — including bonus offers, promotional notifications, new game announcements, and platform news — only to players who have explicitly consented to receive them during account registration or through their account settings.

11.1 Opt-Out

You may withdraw your marketing consent and opt out of all marketing communications at any time by: (a) adjusting your communication preferences in your 163jili account settings; (b) clicking the unsubscribe link included in any marketing email from 163jili; or (c) contacting 163jili support via live chat and requesting removal from marketing lists.

Opt-out requests will be processed within five (5) business days. Opting out of marketing communications will not affect your ability to receive transactional communications related to your account, such as deposit confirmations, withdrawal notifications, and security alerts — these are sent regardless of marketing preferences as they are necessary for service delivery.

11.2 No Third-Party Marketing

163jili does not share your personal data with third-party advertisers or marketing companies for their own marketing purposes. All marketing communications sent to you originate from 163jili directly and relate exclusively to 163jili's own products and services.

163jili primarily stores and processes personal data within the Philippines. Where data is transferred to service providers or partners outside the Philippines — for example, in connection with cloud hosting infrastructure or international game providers — such transfers are made only where:

• The recipient country provides an adequate level of data protection recognized under Philippine law;
• Appropriate contractual safeguards, such as data processing agreements incorporating standard contractual clauses, are in place; or
• The transfer is otherwise permitted under RA 10173 and its Implementing Rules.

163jili takes steps to ensure that any personal data transferred outside the Philippines is afforded protection equivalent to that provided under the Data Privacy Act. Where you would like more information about cross-border transfers affecting your data, please contact 163jili's Data Privacy Officer.

The 163jili platform may contain links to third-party websites or services, such as payment provider portals or PAGCOR informational resources. This Privacy Policy applies only to 163jili's own platform and data processing activities. 163jili is not responsible for the privacy practices of third-party websites and recommends that you review the privacy policies of any external site you visit.

When you use a third-party payment service such as GCash or PayMaya to make a deposit or withdrawal on 163jili, you interact directly with that provider's platform and your use of their service is subject to their own terms and privacy policy. 163jili receives only the transaction confirmation information necessary to credit or debit your 163jili wallet.

163jili reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, or our data processing practices. We will provide advance notice of material changes through:

• An email notification to your registered 163jili email address, sent no less than seven (7) days before the amended policy takes effect;
• A prominent notice displayed on the 163jili platform upon login.

Where a change is required immediately for legal or security reasons, it may take effect without advance notice, in which case 163jili will notify affected players as promptly as practicable. The effective date at the top of this document reflects the date of the most recent update.

Your continued use of the 163jili platform following the effective date of an updated Privacy Policy constitutes your acknowledgment of the updated terms. If you do not accept the updated policy, please discontinue use of the platform and contact 163jili to request account closure.

If you have any questions, concerns, or requests relating to this Privacy Policy or 163jili's data processing practices, please contact our Data Privacy Officer through the following channels:

• Live Chat: Available 24/7 directly on the 163jili platform — the fastest way to reach our team.
• Email: [email protected]
• General Support: [email protected]

163jili aims to respond to all privacy-related inquiries within five (5) business days. For formal data subject access requests, the response period is thirty (30) calendar days as required under RA 10173.

For complaints to the national regulator: National Privacy Commission of the Philippines (NPC) — 5th Floor, Philippine International Convention Center, Vicente Sotto St., Pasay City. Contact details are available on the NPC's official website.